Some of my first instructional design projects were to create manuals and other support tools within the software development industry. As time went on, I designed software or systems training for a variety of industries, with considerable concentration on banking applications.
Every system and application training is different. Based on your business and learner needs, any combination of elearning, ILT, VILT or other performance support materials can be used. Reach out and let's discuss your needs and what solution might be right for you.